Case studies of digital marketing strategies and campaigns

Case studies of success in digital marketing are useful for illustrating the power of digital marketing and the latest techniques. The most useful examples provide details of the challenges, techniques used and the results. I aim to show these specific examples here which I will add to as I find them.

Digital marketing failures

Requests for more examples of failures of digital marketing are a common request within feedback when we review new editions of my books. Unfortunately, businesses don’t often share failures for obvious reasons. The books contain this evergreen example which shows what happens if you don’t get digital marketing right:

Content marketing

Email marketing

Website – online value proposition

Libraries of case studies

  • Figaro digital case studies. This online publisher has regular examples of brands using digital marketing provided by agencies working for brands. Covers sectors from retail/e-commerce to travel, financial services and charities.

About

Welcome to my personal site where I blog about the latest developments in digital business to help students, professionals or lecturers using my books in their studies or careers.

I also write about assistive technology to help others teaching the visually impaired as part of my volunteering work for charity AbilityNet.

My latest books

Full details on Amazon:

Digital Marketing: Strategy, Implementation and Practice, 9th Edition, published 2025.

With Fiona Ellis-Chadwick and Majd AbedRabbo.

Used by: Undergraduate and post-graduate degree marketing students. Senior marketing professionals, e.g. marketing managers and directors.

Digital Marketing Excellence
6th edition

About Smart Insights

Dave Chaffey is lead author of several bestselling digital marketing books including Digital Marketing: Strategy Implementation and Practice, Digital Business Management and Digital Marketing Excellence. These are based on my 3 decades experience on digital marketing consulting and training work includin

This site is my personal blog which has ideas to help students, professionals or lecturers using my textbooks in their studies or careers. I recommend taking a look at the Digital Marketing Book Support pages on this site