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Amazon.com Amazon personalized recommendations - collaborative filtering

Fairly technical paper describing how Amazon does its famous collaborative filtering or personalized product recommendations on its website and within Emails.

Tags (view related articles): Personalisation, Amazon, Case studies, Web Design





Amazon's Recommendations / Personalization system certainly isn't new, people have used Amazon's "Customers Who bought X"... as an example of how to personalise for years. But I found this paper outlining HOW they do it while doing some research.

On my site, you can also read a Amazon.com case study

This is Amazon’s signature feature. Everyone mentions it as best practice when discussing web-based personalisation.

This paper summarises how it works by an Amazon insider.

According to Matt Round talking at E-metrics, 2004:

  • It relies on crunching massive data volumes: Every page, every search, every purchase
  • Requires techniques for sifting patterns from noise
  • Two other successful features: Customers who shopped for X also SHOPPED for… Customers who searched for X also BOUGHT…

Read IEE paper on Amazon Personalisation and Recommendation


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by Dave Chaffey last modified 18-01-2008

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