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C5-Marketing Mix

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Chapter 5 - The Internet and the marketing mix assesses how the different elements of the marketing mix can be varied in the online environment as part of strategy formulation.

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Online Buyer Behaviour Research

by Dave Chaffey — 31-01-2008

An in-depth research programme into online consumer buyer behaviour. Original research in 2004, new research presented in 2007. Brand New World is worth checking as a study of how the Internet is changing buyer-behaviour and loyalty to particular to brand preference.

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Website localization

by Dave Chaffey — 28-01-2008

A useful categorisation of levels of website localization taken from book on web localization.

Read post Website localization

Online pricing strategy approaches

by Dave Chaffey — 28-01-2008

A good recent papers on online pricing strategies should be reviewed by e-retailers for dynamic online pricing approaches.

Read post Online pricing strategy approaches

Product promotions - cross selling in online merchandising

by Dave Chaffey — 10-01-2008

A useful short checklist of cross-selling techniques for online stores

Read post Product promotions - cross selling in online merchandising

Steering customers to the right channels

by Dave Chaffey — 16-01-2007

An article on multi-channel marketing from McKinsey Quarterly

Read post Steering customers to the right channels

Online Branding papers

Leslie de Chernatony and research students at the University of Birmingham publish a number of whitepapers on branding here including online branding.

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The Power of Us

by Dave Chaffey — 29-08-2005

Good summary of the diverse applications of consumer collaboration on the web from product development, product distribution to product promotion.

Read post The Power of Us

Multi channel marketing research and cases

by Dave Chaffey — 10-01-2005

This is a useful compilation of articles and cases from E-consultancy on approaches to measuring how online marketing activities impacts offline sales. It also covers the reverse situation.

Read post Multi channel marketing research and cases

Branding Interbrand books

Interbrand has a good series of free introductory chapters on branding taken from an Economist series.

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